Assurance or Insurance – A Forgotten Friend
Many of the conversations in my working day include posing questions and presenting situations to deliberately challenge and reposition peoples thoughts. A client who has recently made a claim for payment for cover afforded to him by his insurance policy, was definitely happy I had done so in one of our earlier reviews …
The review was a result of him receiving his annual policy statement. The client was just seeking some reassurance that he understood the policy statement and the implications of the “Good News” booklet he had received with it from the product provider. He was a bit concerned about the purpose of the policy. To help with discussing his concern, I provided him a letter which caused him to raise an eyebrow and then share a laugh. (Download – the ”Letter from a Forgotten Friend” by clicking on the link).
Not even 6 months later while we were processing the paperwork to lodge his insurance claim, he told me of a lovely quote he’d once read … it was along the lines of “I don’t take out insurance because the insurance is worth it, I take out insurance because I’m worth it”.
I think thats a pretty good attitude to have. What do you think?
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